Return and exchange policy
- You can return with the courier only not after.
- Exchangesof a product is a right for all our customers, and it includes all the products we offer on our shop.
- All the products offered on our shop are subject to the exchange policy according to the terms and conditions stipulated on this page.
- Exchangescan be made if the product is in its original condition when purchased and packed in its original packaging.
- Exchanges within (2) days from the date of purchase.
- Please contact us via the Contact Us page or via our phone numbers to request a exchange.
- Please take a picture and send the product with the address and so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.
- Deduct 30% or a value of at least 25 dirhams if the customer does not want the product and the latter has no defect or problem mentioned.